What is a client experience platform?

While lead generation tools and CRMs help you find potential clients, a Client Experience Platform (CEP) is all about what happens next. 

CEPs are designed to help you consistently deliver exceptional service from the moment a lead becomes a client. A CEP provides interactive, personalized engagement for your clients and operational support for you throughout the client lifecycle - from search to transaction management to long-term client retention. It’s a tool that empowers you to provide a smooth, professional, and personalized experience that impresses clients, gets them to the closing table, and keeps them coming back by way of repeat and referral business.

How can Mosaik help me grow my business?

Mosaik can help you:

Close more deals

Mosaik gives you the operational tools to streamline and scale property analysis for buyers, listing management for sellers, and contract to close processes so you can get more deals to the closing table. The platform is also designed to help you showcase your expertise and value to clients, further empowering you to command a premium on compensation. 

Generate more referrals and repeat business

Mosaik helps you deliver a flawless client experience while you’re actively working with a client and helps you stay in touch in meaningful, personalized ways after closing so you’re always top of mind when opportunities for repeat and referral business arise. Mosaik also leverages behavioral analytics and pattern recognition to help you stay in front of potential opportunities. 

Reduce your costs 

Mosaik’s streamlined platform and automation capabilities allow you to do more with less.

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How much does Mosaik cost?

Please click here to see the pricing and plans we offer.

Is Mosaik a CRM?

Mosaik is not a CRM. Most real estate CRMs are focused on lead generation and/or lead conversion. Mosaik kicks in when a lead becomes a client and helps ensure every client makes it to the closing table. Then, when the transaction closes, instead of routing back to your CRM and letting “past clients” become leads again, they stay lifelong clients in Mosaik and are nurtured as such.

Most Mosaik users have a CRM and use Mosaik as their CEP (client experience platform), while greatly reducing the rest of their tech stack.

What apps can Mosaik replace for me?

Mosaik can typically replace:

  • Client-facing search applications
  • Transaction management systems
  • Project management systems 
  • Task management systems 
  • E-signature platforms 
  • Analytics platforms 
  • Drip campaigns, newsletters, or manual processes used to stay in touch with past clients
  • Several manual or email-driven processes 

Agents and teams that use Mosaik are usually able to replace between 3-6 applications in their tech stack. 

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Is Mosaik available in my market? What does it mean that subscriptions are "limited"?

Mosaik is available in most markets nationwide. To check availability in your market, please contact us at sales@mosaik.io

We also limit the number of subscriptions available in each market to:

  1. Enhance your competitive advantage. We want to help client-centric agents and teams capture more market share and deliver increased value to clients. 
  2. Contribute to your unique value proposition. By limiting access, we help ensure that Mosaik remains a differentiator for your business.
  3. Provide personalized support. This approach allows us to offer white-glove activation support, lifetime optimization assistance, and creative marketing resources.‍
  4. Act as a true partner. We aim to work closely with you, both during activation and on an ongoing basis, to maximize your success with the platform.

Be the agent
clients never forget.

Deliver an extraordinary client experience that drives loyalty, referrals,
and repeat business... all from one seamless platform.
Mosaik, built for agents who put clients first and trusted across the U.S.,
is now available in Australia.
Secure Access
Available to a limited number of agents per market.

Clients don't just need agents.
They need advisors.

Owning a home has never been more complex. Between rising costs, constant decisions, and shifting markets, clients need trusted guidance that lasts well beyond settlement.

The agents who show up between sales don’t just earn more referrals - they own relationships.

As a Client Experience Platform, Mosaik helps make that possible. It unifies each stage of the client journey, from buyer to vendor to homeowner, into one seamless digital experience, helping agents stay personal, consistent, and top of mind through every stage of ownership.

The result? When clients think of their home, they think of you — not a portal, and not the next agent in line.

That’s how expertise becomes advantage,
loyalty turns into growth,
and clients stay yours for life.

Let your expertise
do the talking.

Deliver insights clients need and updates they actually want to open. From council rate reminders and seasonal maintenance tips to insurance cover check-ins, Mosaik’s automated keep-in-touch campaigns keep you top of mind, showcase your expertise, and add value through every stage of ownership.

Give clients a home for their home.

Share key documents, trusted trades, helpful reminders, and local insights—all in one secure, beautifully branded space your clients can access anytime, keeping your relationship front and centre through settlement and beyond.

The best agents don’t
just manage databases.
They manage portfolios.

Mosaik helps you turn past clients, post-settlement relationships, rent rolls, and homeowner networks into a living portfolio of future opportunities — growing your reputation, referrals, and repeat business opportunities.

Transaction management for agents who set the standard.

Create a smooth, professional experience for every campaign and settlement. From task management and automations to e-signatures and document sharing, everything stays organised, visible, and effortless for you, while simultaneously impressing your clients with a seamless, modern digital experience.

Know what’s working.
See what’s next.

From pipeline performance to client behaviour, Mosaik turns data into direction, showing you what’s working today and where opportunities lie tomorrow.

Built for the few
‍who set the standard.

Mosaik limits the number of subscriptions in each market to preserve your competitive edge and help you stand out with a truly differentiated client experience.
Early access is now open for Australia’s most client-centric agents.

Ready to deliver an extraordinary client experience?

Be among the first in Australia.
SECURE EARLY ACCESS